1. 7-day money back
If Digivyapar isn’t right for your business, ask within 7 days of buying your first paid plan and we refund it in full. This applies once per business.
2. After 7 days
Plans are paid in advance for the month or year you choose. After the first 7 days we don’t refund unused time, and your plan keeps working until its end date.
3. Cancelling
Plans don’t renew automatically and we never charge you on our own, so there is nothing to cancel: your plan ends on its end date unless you buy more time. Your data is kept, and everything opens again when you choose a plan.
4. Changing plan
- The same plan again: the new time is added to the time you have left.
- A higher plan: it starts straight away, and the unused value of your current plan comes off its price.
- A lower plan: you can buy it once your current plan ends.
5. Payment problems
If you were charged twice for the same plan, or we couldn’t switch on a plan you paid for, we refund that payment in full, at any time.
6. How to ask for a refund
Email contact@digivyapar.in from your account’s email address with your business name and the payment id (it starts with “pay_” and is in Razorpay’s payment email). We reply within 2 working days.
Approved refunds go back to the card or UPI account you paid with, through Razorpay, usually within 5 to 7 working days. When a payment is refunded, the plan time it bought is removed.
7. Delivery
Digivyapar is an online service and nothing is shipped. Your plan switches on as soon as your payment goes through; you can see it under Settings, Your plan.
8. Contact
Questions about payments or refunds: contact@digivyapar.in.